{"id":34,"date":"2018-07-08T19:40:17","date_gmt":"2018-07-08T19:40:17","guid":{"rendered":"http:\/\/cuttlebonecostumes.com\/?page_id=34"},"modified":"2018-09-06T19:19:37","modified_gmt":"2018-09-07T00:19:37","slug":"faq-care","status":"publish","type":"page","link":"https:\/\/cuttlebonecostumes.com\/index.php\/faq-care\/","title":{"rendered":"FAQ\/Care"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

TOS \/ FAQ\/ DTD Guide \/ Care<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Terms of Service (TOS)<\/h2>
      1. Age restriction – We do not work with minors at this time. We recommend waiting until you\u2019ve fully grown to make sure your suit can be a better fit for a long time!<\/span><\/li>
      2. Payment types – We accept Paypal or CashApp.<\/span><\/li>
      3. Payment terms – 30% deposit is due after accepting the quote. The remainder is due at or before completion.<\/span><\/li>
      4. Shipping – Shipping is a separate cost. On completion, we will coordinate the carrier, speed and insurance. A signature is required for delivery.<\/span><\/li>
      5. Warranty – Our warranty covers 6 months of defect free use. We do not cover normal wear and tear. Any alterations to the suit void the warranty.<\/span><\/li>
      6. Adoptable Terms<\/span>
        1. Adoptables are artist-designed characters available for purchase to approved individuals. They require a DTD and shoe size to complete a proper fitting and will not be sold as partials. All terms are the same as a commission unless specified in this section.<\/span><\/li>
        2. Changes to the overall design are not available, but small edits and accessories may be added upon request.<\/span><\/li>
        3. 100% payment is due at purchase. <\/span><\/li><\/ol><\/li>
        4. Quote policy<\/span>
          1. When open, the customer will submit the following<\/span>
            1. Social links<\/span><\/li>
            2. Reference Sheet
              <\/span><\/li>
            3. Additional details
              <\/span><\/li><\/ol><\/li>
            4. We review the quotes and will reach out to customers with compatible requests. They will receive:<\/span>
              1. A price quote<\/span><\/li>
              2. Limitations or concerns<\/span><\/li>
              3. A request to make the deposit<\/span><\/li><\/ol><\/li><\/ol><\/li>
              4. Abandonment – If a customer is not able to make payment up to 60 days after completion, the maker retains the deposit, refunds the additional funds and reserves the right to alter and\/or resale the suit.<\/span><\/li>
              5. Cancellation and Refund Policy – Partial refunds will be gauged on the amount of progress made within the commission.<\/span><\/li>
              6. Deadlines – WIP
                <\/span><\/li>
              7. Photo policy – We retain photos we take for use in social media, self promotion, and website use.<\/span><\/li>
              8. Personally Identifiable Information (PII) Policy – We do not sell or distribute your personal and payment information to 3rd parties.<\/span><\/li>
              9. We reserve the right to refuse to work with anyone for any reason.<\/span><\/li><\/ol><\/li><\/ol><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t

                Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t\t\t
                \n\t\t\t\t\t\t\t
                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you add additional modifications to my suit?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Yes, please bring it up in the commission form and we’ll ask the proper questions to build your suit to your needs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I have changes to my character after I order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Edits after the product is completed may be considered based on complexity and will require additional charge for time. Make sure to have a clear and concise reference before placing an order.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo we get to see WIP photos?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Photos may be uploaded to Twitter (unless otherwise specified) and will be shared with the client in their preferred form of communication.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat's the expected timeline?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Timelines differ depending on what is being produced (Add additional information)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you copy a suit?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                Out of respect to other makers, we do not do replications.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you make articulated jaws, etc.?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                We do not currently offer articulated jaws, extensive air-brushing, or large articulated pieces. We also do not currently offer partials.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat wont you do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                We do not replicate hateful symbols.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

                \n\t\t\t\t
                \n\t\t\t\t\t

                Duct Tape Dummy Guide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t\t\t
                \n\t\t\t\t\t\t\t
                \n\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDuct Tape Dummy Guide<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
                1. Gather Materials: Heavy Duty Duct Tape, Paper Towels, Painter\u2019s Smock, Marker, Surgical Scissors<\/li>
                2. Using small strips, keep the tape close to the body without cutting off circulation. Start at the core and move to the extremities. Note: you will need to have a person you trust help you in sensitive areas -make sure they and you are ok with that.<\/li>
                3. After taping up the crotch, work your way down the legs till covered. Make sure to criss cross tape. Follow up with the armpits, making sure it is as close and flat as possible for an accurate fit. Leave the zipper accessible as you tape up the torso<\/li>
                4. Leave the arms for last. Hold them straight out and brace them with something tall to help out. Use papertowels in areas where the smock has been pulled back too far so that the duct tape can reach your wrists, your ankles, and around the base of your neck.<\/li>
                5. Use a marker to make your cut lines and hash marks. Make sure to also mark your elbows, knees, and the small of your back where the tail will sit.<\/li>
                6. Use the surgical scissors slowly and start with the arms, moving from the wrists up to the neck. Follow up with the ankles up to the thigh. Unzip the smock to wiggle the rest of the way out. Fold and pack up your DTD to ship out!<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t

                  Care Guide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\t

                  After use, please wash them to keep your suit fresh.<\/span><\/em><\/strong><\/h3>

                  Bodysuits, Hands, Feet, Tail
                  <\/span><\/p>

                  1. Put right into the wash on a cold color cycle<\/li>
                  2. Air dry or use No Heat\/Tumble setting on dryer
                    <\/span><\/li>
                  3. Brush the suit from nose to tail<\/li><\/ol>

                    Heads<\/p>

                    1. Hand wash and take care with the eyes<\/span><\/li>
                    2. Air dry<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t

                      Travel Guide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t

                      Go ahead and stuff them in the bottom of your suitcase!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

                      \n\t\t\t\t
                      \n\t\t\t\t\t\t\t
                      \n\t\t\t
                      <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
                      \n\t\t\t\t\t\t
                      \n\t\t\t\t\t
                      \n\t\t\t
                      \n\t\t\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t\t\t
                      \n\t\t\t\n\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      TOS \/ FAQ\/ DTD Guide \/ Care Terms of Service (TOS) Age restriction – We do not work with minors at this time. We recommend waiting until you\u2019ve fully grown to make sure your suit can be a better fit for a long time! Payment types – We accept Paypal or CashApp. Payment terms – […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/Pa3LkN-y","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":20,"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"predecessor-version":[{"id":327,"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/pages\/34\/revisions\/327"}],"wp:attachment":[{"href":"https:\/\/cuttlebonecostumes.com\/index.php\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}